Office Coordinator

Join our unique group of enthusiastic professionals who are making an impact in the community of Knoxville and surrounding cities.

The Office Coordinator’s role is to work alongside the clinic manager, staff therapists, therapist assistants, and technicians to ensure a phenomenal patient experience. It is the main responsibility of the Office Coordinator to provide exceptional customer service to all patients by maintaining a positive & welcoming environment.

Job duties are not limited to, but do include:

  • Opening and closing tasks
  • Phone management
  • Greeting/escorting/scheduling patients
  • Completing intake/registration/processing of new patients
  • Insurance benefits verification
  • Insurance authorization submission and tracking
  • Collecting copays, deductible, and co-insurance payments
  • Managing accurate bank deposits


  • 1-2 years of customer service experience
  • Basic understanding of Medical Insurance Benefits
  • Ability to multitask

Job Type:

  • Full-time


  • Hourly


  • 401(k) with matching
  • Employee discount
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Paid holidays
  • Incentive bonus plan


  • Day shift
  • Monday to Friday


  • High School Diploma or higher

Work Location:

  • One location

Work Remotely:

  • No

We are currently recruiting for the following roles. Click below to learn more and apply today!

Make An Appointment

To experience the Thrive difference, please contact us today and schedule your appointment.