Office Coordinator
Join our unique group of enthusiastic professionals who are making an impact in the community of Knoxville and surrounding cities.
The Office Coordinator’s role is to work alongside the clinic manager, staff therapists, therapist assistants, and technicians to ensure a phenomenal patient experience. It is the main responsibility of the Office Coordinator to provide exceptional customer service to all patients by maintaining a positive & welcoming environment.
Job duties are not limited to, but do include:
- Opening and closing tasks
- Phone management
- Greeting/escorting/scheduling patients
- Completing intake/registration/processing of new patients
- Insurance benefits verification
- Insurance authorization submission and tracking
- Collecting copays, deductible, and co-insurance payments
- Managing accurate bank deposits
Qualifications:
- 1-2 years of customer service experience
- Basic understanding of Medical Insurance Benefits
- Ability to multitask
Job Type:
- Full-time
Pay:
- Hourly
Benefits:
- 401(k) with matching
- Employee discount
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Paid holidays
- Incentive bonus plan
Schedule:
- Day shift
- Monday to Friday
Education:
- High School Diploma or higher
Work Location:
- One location
Work Remotely:
- No
