The Office Coordinator’s role is to work alongside the clinic manager, staff therapists, therapist assistants, and technicians to ensure a phenomenal patient experience. It is the main responsibility of the Office Coordinator to provide exceptional customer service to all patients by maintaining a positive & welcoming environment.

Job duties are not limited to, but do include:

• Opening and closing tasks
• Phone management
• Greeting/escorting/scheduling patients
• Completing intake/registration/processing of new patients
• Insurance benefits verification
• Insurance authorization submission and tracking
• Collecting copays, deductible, and co-insurance payments
• Managing accurate bank deposits

Qualifications:

• 1-2 years of customer service experience
• Basic understanding of Medical Insurance Benefits
• Ability to multitask

Job Type:

• Full-time

Pay:

• Hourly

Benefits:

• 401(k) with matching
• Employee discount
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Paid holidays
• Incentive bonus plan

Schedule:

• Day shift
• Monday to Friday

Education:

• High School Diploma or higher

Work Location:

• One location

Work Remotely:

• No